The
Challenge
Aggregators managing corporate vehicle fleets across multiple cities had no centralized system connecting fleet owners, service workshops, and internal administrators. Bookings, estimate approvals, and billing were scattered across phone calls, spreadsheets, and paper job cards — making it nearly impossible to track a vehicle's servicing status in real time or reconcile billing accurately across dozens of workshops and corporate clients at once.
Fleet owners had no visibility into where their vehicle was in the servicing process, and workshops had no structured way to submit estimates or manage a growing queue of jobs efficiently.
Furthermore, the solution required mobility. Service center mechanics working on the garage floor and fleet drivers constantly on the move could not rely on desktop web portals. They needed robust mobile applications that could handle media uploads, real-time push notifications, and complex status tracking seamlessly on the go.
Finally, data security and system reliability were major concerns. With sensitive corporate client data spread across unsecured spreadsheets and disjointed legacy systems, the aggregator faced constant risks of data loss and compliance violations during audits.
No Central System
Owners, workshops and admins working across scattered tools
Zero Service Visibility
Fleet owners could not see where a vehicle was
Desk-Bound Tools
Mechanics and drivers cannot work from a desktop portal
Data At Risk
Corporate client data spread across unsecured spreadsheets
- Python
- FastAPI
- REST API
- React
- TypeScript
- Vite
The
Solution
Web platform
Toadster built a centralized web platform featuring two role-based portals. The Admin Portal gives aggregator staff full control over clients, workshops, bookings, billing, and access tiers. The Client Portal provides fleet owners a dedicated space to manage their vehicles, service history, and approvals. Built with React, TypeScript, and Vite, the frontend leverages Redux Toolkit and TanStack Query for state management, while a Python FastAPI backend powers the dense operational data tables.
Mobile apps
Two React Native Expo apps cover the vehicle servicing lifecycle. The Fleet App allows client teams to create bookings, upload media, and approve workshop estimates with full visibility into job status. The Workshop App empowers service centers to receive bookings, adjust catalog services, set pricing, and manage their queue. Both apps support offline-first capabilities and walk-in customer job cards.
The Project
Overview
MODULES: ONLINE
Service Booking Time Reduced
Workshops Onboarded
Average Turnaround Time Improvement
Delivered Impact
Fleet owners, workshops, and aggregator admins now operate on one connected system covering the full journey — booking, estimation, client approval, servicing, and completion or invoicing — with real-time status tracking replacing phone calls and spreadsheets, and workshops handling a higher volume of jobs through a structured digital queue instead of paper job cards.
- Reports
- Answers
- Insights
- 01
Connect
Bring your data sources together
- 02
Analyze
AI finds patterns and answers
- 03
Deliver
Grounded insights that drive action
“We went from chasing status updates over the phone to watching every vehicle move through the pipeline in real time. Our workshops adopted it faster than we expected because it actually made their day easier.”
- ReliableConsistent data you can depend on
- AuditableFull traceability and transparency
- ActionableInsights that drive real outcomes
Enterprise
Architecture
Built across web and mobile with a shared backend for real-time fleet servicing workflows.
Core & Application
Infrastructure & Delivery
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